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RBS Knowledge Library

Article Number: 100091
Software: ONLINE SERVER TESTER Version 8.3

Some of the most common mistakes you can make when installing your RBS Server, EVEN after reading (and ignoring) the detailed instructions provided with it, are to install the RBS Server behind an improperly configured firewall and/or router.

There are many Knowledge Library articles concerning Firewalls and Routers under the index headings:

These articles explain almost all problems you can have with routers and firewalls, with detailed instructions on how to solve them.

There's an additional resource on-line that you can use to test your RBS Server installation. It's the Online Server Tester.

This unique resource will completely test your RBS Server using a known "perfect" Client installation and Internet Connection at RBS, just as if it were one of your own clients. It will log into your Server, test in Active and Passive mode, attempt a backup and restore, and verify all features of your Server. Then it will report the results to you. The Online Server Tester does NOT have to run on the same computer as your RBS Server. You can run it from ANY computer.

The Online Server Tester needs to download an Active X control to your computer. That's a small program that runs on the Internet and allows your computer to pass commands to the Online Server Tester.

If you get errors when you go to the Online Server Tester's web page, it probably means that the Internet Security settings in your browser are too strict. You'll have to change them to use the Server Tester.

Set all options that effect ActiveX Controls to "Prompt" or "Ask." Then, when you browse to the Server Tester's web page you'll be asked if you want to download and install an "Unsigned ActiveX Control." Answer "YES" and the Server Tester will start.

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